The Challenge
Mary Bruce spent 45 years building The Green Chemical Store into a trusted partner for large facilities maintenance teams across medical centers, universities, corporate headquarters, and Department of Defense facilities. Her private labeling of specialty chemicals was unmatched—but managing hundreds of SKUs across multiple storage locations with Excel spreadsheets was holding her back.
We were working off an Excel spreadsheet. Our new operations guy was trying to learn hundreds of different products—every label was foreign to him. We weren't getting accurate data handed off to logistics, which connects to sales and filling customer orders.
The Transformation
After a straightforward 3-week implementation, Travis McDonald (Operations Manager) took ownership of the system and discovered capabilities that transformed their operations.
- Manual Excel tracking across hundreds of specialty chemical SKUs
- New employees struggling to learn unfamiliar product labels
- Inaccurate inventory counts causing fulfillment delays
- No visibility into remote storage site inventory
- Leadership constantly pulled into daily inventory questions
- Automated barcode scanning with instant accuracy
- One person confidently manages entire inventory process
- Accurate weekly reports going to logistics on schedule
- Remote site inventory updated from main location via virtual sites
- Leadership freed to focus on customer relationships and innovation
The Game-Changing Features
Three capabilities stood out as transformative for their multi-site facilities maintenance distribution:
One of the most impactful features is its support for remote storage sites. Thanks to Rocket's virtual site functionality, we can scan barcodes from our main location and automatically update inventory across external sites—no physical presence required.
Inventory monitoring is equally intuitive. Customizable quantity thresholds trigger visual alerts via a color-coded status bar—yellow or red indicators highlight items that require attention. A single click reveals which products are running low, enabling proactive restocking.
The Result
The Green Chemical Store now operates with the quiet confidence that comes from knowing exactly where every product is—across all locations—and what needs attention before it becomes a problem.
It's just a sweet, simple solution. Program that's super manageable for one guy. Travis is managing the inventory beautifully. Getting the report off to logistics at the end of every week. It's an accurate count. And I don't have to be pulled in on the ups and downs anymore.
